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HR Advice Hotline

Do you urgently need to clarify a point of employment law or workplace regulation? Do you need guidance with managing unsatisfactory performance or has an employee just come to you with a harassment claim?

HR ADVICE HOTLINE powered by Workforce Guardian

When your HR or employment relations issue needs immediate action and a quick but professional opinion, you can use our premium HR Advice Hotline service and speak to our highly qualified and friendly employment relations specialists over the phone for expert help and advice.

Our HR Advice Hotline service - which is built in to HR Professional, and HR Platinum, and which is available as a pay-as-you go service for HR Essential subscribers or a stand-alone service for partners  - provides you with access to unlimited answers to HR-related questions by phone.

Common HR Questions

HR Professional & HR Platinum subscribers:

Reasonable usage is included in your subscription.

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HR Lite, HR Essential, HR Advice Online subscribers:

Pay-as-you go.  Rates start at just $49.50 (incl GST) per 15 minutes.

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Non-subscribers:

Pay-as-you-go.  Rates start at just $99 (incl GST) per 15 minutes.

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How to Access The Service

Call 1300 781 299 between 9am and 5pm (Sydney time) on any business day.

Please have your Workforce Guardian ID or credit details ready.

Scope of Service

Our team is comprised of HR experts, and can answer questions relating to the Fair Work Act 2009 (including the National Employment Standards - NES), Modern Awards, employment contracts, dismissals, disciplinary action, and much more.

However, we are unable to provide advice relating to superannuation, taxation, or salary sacrificing arrangements as these topics are not governed by employment law.

Importantly, Workforce Guardian is not a law firm and we do not provide legal advice. Workforce Guardian's advisors are experienced and qualified HR and employment relations professionals. Our advisors are not Australian Lawyers and cannot therefore engage in legal practice. Instead, we speak in plain-English and provide subscribers with practical advice and support.

Most often asked HR questions

Learn more about the commonly asked HR questions we get asked.

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